Privacy Policy

AidLife Privacy Policy                                               Effective Date: March 28, 2024

This privacy notice discloses the privacy practices for aidlifehomecare.com. This applies solely to information collected by this web site. In this policy, You can learn what kind of information we collect, when and how we might use that information, how we protect the information, and choices You have with respect to Your personal information. By using or accessing the Site, our services or providing information about You, You agree to the terms and conditions of use, including without limitation the terms of this Privacy Policy. If You do not agree to the collection or use and disclosure of Your information or personal information as set forth herein, You may not use this site.

It will notify You of the following:

  1. What personally identifiable information is collected from You through the web site, how it is used and with whom it may be shared.
  2. What choices are available to You regarding the use of Your data.
  3. The security procedures in place to protect against the misuse of Your information.
  4. How You can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We, AidLife Home Care, are the sole owners of the information collected on this site. We only have access to or collect information that You voluntarily give Us via email or other direct contact from You. If You choose to register on our Site, You will be asked to provide Personal Information which may include Your name, mailing address, e-mail address, and phone number. You agree not to provide Us with information about any other person unless You have that person’s consent or other legal authority. You agree to be contacted by Us and by the providers we have contracted with to contact You on our behalf.

We, AidLife Home Care, require Personal Information from You in order to learn more about how You use the Site; to communicate with You; to measure areas of interest in our network and the services we provide; to understand the needs of our customers and employees; to verify and enhance quality of our products and services; to enhance security and prevent fraud or illegal activity; to ensure compliance with legal obligations; to facilitate online interactions; to facilitate client lead management, engagement, and customer service; to provide educational resources/learning management; to advertise/market for brand promotion, employment, recruitment, products and services; network event planning and coordination; to help Us with our internal record keeping; and for internal research purposes.

We, AidLife Home Care, may use the information we collect about You in other ways, which we will tell You about at the time we collect it or before we begin it for those other purposes. In addition, when You register, we may place Your name in our mailing list and will send You an email to confirm Your registration on our Site. We may send correspondence to the email and/ or street address. This correspondence may include newsletters, promotional offers, information on new features and services we provide, Site updates, responses to your e-mails, responses to an online or phone inquiry, comments and opinions, and may also be used as a means of providing technical support. You may limit the correspondences by following the instructions in the “You Access to and Control Over Information” Section below.

We, AidLife Home Care, do not sell or share client health information. We do not actively share Personal Information gathered from our Web servers. We do not sell Your Personal Information to third parties. We will not provide or sell any Personal Information to marketing research or bulk advertising sales companies. We may share Your Personal Information with third-party business partners who offer services in conjunction with those of AidLife Home Care, and who we belive may provide offers that may be of interest to You. We may also disclose Personal Information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may have breach our Terms of Use, or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other website users, or anyone else who could be harmed by such activities. We reserve the right to disclose Your Personal Information to law-enforcement personnel and agencies when requested to do so or as required by law such as to comply with a subpoena or if AidLife Home Care is involved in a merger, acquisition, or sale of all or a porition of its assets. In any of these situations, registered users will be notified by e-mail of our intent to disclose information.

We, AidLife Home Care, may also provide Your Personal Information to companies that provide services to help Us with our business activities such as offering customer service. These companies are authorized to use Your Personal Information only as necessary to provide these services to us.

We, AidLife Home Care, will not share mobile information with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in the support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If Your data is collected, used, or shared in connection with Your employment or contracting with AidLife Home Care,  Your data is also subject to the terms of all applicable employment policies, handbooks, rules, and agreements, which will control in the event of any conflict.

If Your data is collected, used, or shared in connection with Your status as a member, prospect customer, customer, vendor, or affiliate of AidLife Home Care, Your data is also subject to the terms of the applicable company agreement(s) and written requirements, which will control in the event of any conflict.

Public Sharing

You may post public testimonials, comments, feedback, or reviews on our Site, through a third-party site or one of our service providers. When You post, or authorize posting such information publicly, You understand that such information is no longer subject to this Privacy Policy and consent to AidLife Home Care posting Your testimonial along with Your name.

Interactive Features on Our Sites

We, AidLife Home Care, may engage vendors to provide certain interactive features on our Sites. Your use of these interactive features is voluntary, and we may retain the information that you submit through these features. For example, we may offer an interactive chat feature on our Sites to answer questions and for other customer service purposes. When You participate in the interactive chat, either with a virtual or live agent, the contents of the chat may be captured and kept as a transcript. By using these features, You understand that our vendors may process the information obtained through the feature to provide the service on our behalf.

Your Access to and Control Over Information

You may choose to have Your name taken off our registration list, cease receiving correspondence, marketing communications or newsletters from Us or You can correct, update or delete the Personal Information that You have provided to us, via one of the following methods:

  •  Using the opt-out option in e-mails You receive from Us;
  • Sending Us an email at: info@aidlifehomecare.com
  • Writing to Us at: AidLife Home Care, P.O. BOX 2315 Benicia CA, 94510; or calling Us at: 707-641-6006.

Opting out of one form of communication does not mean You have opted out of other forms as well. For example, if You opt-out of receiving marketing emails, You may still receive marketing text messages if You have opted-in to receiving them. 

We, AidLife Home Care, will respond to Your request to access within 30 days or as otherwise required by law.

We, AidLife Home Care, will retain Your information for as long as Your account is active or as needed to provide You services. We will retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Email Communications

You may unsubscribe from our marketing email communications by clicking the “unsubscribe” link found in every commercial email we send, or by sending a request to unsubscribe to info@aidlifehomecare.com. If You opt-out of our marketing email communications, we may still send You email messages related to Your account. Unsubscribing from our marketing communications will not affect the level or quality of service we provide to You.

Telephone Communications

Your telephone communications with Us may be recorded or monitored for quality control purposes. By communicating with Us in this manner, You expressly consent to the recording for such purposes. You agree to be contacted by telephone call or text message at the telephone number You provided using automatic telephone dialing systems, even if You previously registered on a Do Not Call registry. Your consent is not a condition of purchase.

Text/SMS Messages

You have the choice to opt-in to receiving text messages and alerts on the mobile phone number(s) you share with Us. Once you opt-in, we may send You text messages (i) regarding Your account; (ii) about our products and promotions (including advertisements, sales, and special offers); (iii) to investigate or prevent fraud; and (iv) to alert You in the event of an issue with any of Your purchases. You do not have to opt-in to text messages and alerts to use and enjoy our Sites, services, or products. If You opt-in, standard text messaging charges may apply. You may choose to opt-out from our text messages and alerts at any time. To directly opt-out, follow the instructions on Your device and we will unsubscribe You from text communications. If You opt-out, You will not receive any additional text messages via Your mobile phone. For more information regarding our text messaging and alerts, please contact Us at info@aidlifehomecare.com or calling Us at: 707-641-6006.

Security

We, AidLife Home Care, are commited to ensuring that Your Personal Information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our hardware, software, and security infrastructires as well as our internal standards for this Site to meet current industry standards and technology.  When You submit sensitive information via the website, Your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. However, due to the open communication nature of the Internet, we cannot guarantee that communications between Us will be free from unauthorized access by third parties.

If You feel that we are not abiding by this privacy policy, You should contact Us immediately.

Age Restrictions

The Sites are not intended for children under the age of eighteen (18) and we do not knowingly collect personal information from children through the Sites.

Changes to this Privacy Policy

We, AidLife Home Care, reserve the right to change or revise the Privacy Policy at any time without prior notice. The changes will be effective as of the revised date posted at the top of this policy. The changes we make will apply only to the personal information we collect after we have posted the revised version. Your use of this website following any such change constitutes Your consent to the terms of the revised Privacy Policy. For this reason, it is important to review this Privacy Policy regularly.

Disclaimer

The data contained in our Site is for informational purposes only and is not represented to be error free. AidLife Home Care attempts to ensure that the data provided or otherwise displayed on our Site is accurate. However, the Site and its contents are provided on an “as is, as available” basis. Use of the Site and its contents is at Your sole risk. AidLife Home Care does not warrant that any functions of the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site will be free from viruses or other harmful components. AidLife Home Care make no warranties, either express or implied, concerning the content of the Site, including the accuracy, completeness, reliability or suitability of the Site.

How to Contact Us

If You have a question about this Privacy Policy or about AidLife Home Care’s information practices, You may email Us at info@aidlifehomecare.com You also may contact Us at:

AidLife Home Care
Attention: Privacy Inquiry
PO BOX 2315
Benicia CA, 94510